Any questions?

Check-in starts after 3:00 PM. If you arrive earlier you can store your luggage in our storage room and enjoy the city until your room is ready.

Check-out is by 11:00 AM. If you need to leave later, please let us know and we'll do our best to accommodate your request.

Yes — you can leave your belongings in our storage room before check-in or after check-out.

Yes, you can pay by card or cash at the hostel.

We only accept Czech korunas (by card or cash). There are several currency exchange offices and ATMs nearby.

You can arrive earlier and store your luggage, but you will need to wait until 3:00 PM to access your room.

Yes — even in the city centre it is very safe. There are security cameras around the hostel and a police station nearby.

Unfortunately we do not allow pets in our hostel.

Yes, for an additional fee. Please contact the platform you booked through, or our reception, for details.

Yes, our storage room is available before check-in.

Depending on the room type: beds, bedding, storage lockers, outlets, lamps, hangers, privacy curtains and ventilation. Private rooms also include slippers, towels, cups and kettle, fan/AC, dental kits, shaving kits and more.

Laundry and ironing services for an extra charge, towel rental, bed-linen replacement, free walking tours, toiletries for sale, secure luggage storage and more.

Respectful behaviour towards guests and staff, no smoking inside the building, and adherence to check-in / check-out times. Detailed rules are available at reception.

Yes — Prague has a city tax of 50 CZK per person per night for guests over 18. It is paid at reception on check-in.

Yes — you can order breakfast at reception from 7:30 AM to 11:30 AM. Pre-booking with your reservation is cheaper.

Direct bookings on our website require prepayment, but we offer free cancellation up to 3 days before arrival. Third-party platforms have their own policies.

Guests under 18 must be accompanied by an adult and stay in a private room. We recommend a private room for guests over 65 — there is no upper age limit.

Movie nights, gaming tournaments, speaking clubs, walking tours and more. We can also offer discounts for boat parties and pub crawls.

If you booked via another platform, check their cancellation policy. For direct bookings we offer a flexible rate with free cancellation up to 3 days before arrival. Non-refundable bookings cannot be cancelled.

Reception is open 24/7 — feel free to reach out at any time.

English, Ukrainian, Russian, Czech, Azerbaijani and Italian — and we always find a way to communicate, whatever language you speak.

Only 2 private rooms are fully accessible. Please contact us before booking to confirm availability.

Yes — a designated smoking area is outside. Smoking inside the rooms is strictly prohibited and subject to a 50 EUR fine.